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HiL > Forskning > Forskerutdanning (ph.d.) > Ph.d.-kurs/ PhD courses > Innovation in private and public sector services (INTOP)


Completed application form with a 2-3 page description of the applicant’s PhD project must be sent by email no later than September 15. 2016 to:

with ‘INTOP 2016’ in the subject field.

Applicants should indicate whether they want to follow the complete course (all five days).

Innovation in private and public sector services (INTOP)

Responsible: Professor Sverre Herstad (Sverre.herstad@hil.no) and Professor Martin Rønningen (martin.ronningen@hil.no), Lillehammer University College, (LUC)

Lecturers: Sverre Herstad (LUC), Atle Hauge (LUC), Toril Ringholm (LUC), Marit Engen (LUC), Rolf Rønning (LUC) Lars Fuglsang (LUC/Roskilde University), Per Skålén (LUC/Karlstad University), Stephen Osborne (LUC/University of Edinburgh Business School).

Time: November 14 - 18, 2016.

Place: Lillehammer University College

ECTS:7.5 with main course paper approved (10 with secondary course paper approved)

Literature and program Innovation in private and public sector services (INTOP)


The development, provision and use of services constitute a large and growing proportion of economic activity. During the last decades, increasing trade in services due to technological and regulatory change has gone hand in hand with employment growth occurring foremost outside the domains of traditional manufacturing industries.

While this has been particularly pronounced in the ‘new technology based services’ that emerged from the ICT revolution, the last decades have also witnessed vibrant growth dynamics in creative and cultural industries, in tourism and in traditional business services such as finance and management consultancy.

These economic sectors are important in their own right. Moreover, they provide firms outside the services sectors with knowledge and complementary capabilities, and serve as nodes in innovation networks that operate at different spatial scales.

Thus, the emergence and growth of these sectors is integral to an industrial landscape where inter-sector knowledge flows and combinatorial knowledge bases are essential to the dynamics of territorial economies.

As a result, it is becoming increasingly important for research and policy to understand the intrinsic characteristics of services innovation. This applies as well to the public sector, which in most European countries faces vast challenges because globalisation, high unemployment and demographic change creates a mismatch between the potential for growth in tax incomes, and the growing demand for health and care services that follow in the wake of aging populations.

Moreover, the demands put on public research and education policy, and on industrial policy more generally, by the need to recover from the financial crisis and accelerate economic growth while tacking environmental issues, are perhaps unprecedented.

This translates into a need for public sector innovation, i.e. into a need to stimulate beneficial change in policies, institutions and the services they provide, in a context where professional or bureaucratic traditions often are strong, while risks are high and democratic accountability concerns pressing.

Purpose and content

Against this background, the purpose of the PhD course is to give students insight into the current theories and research of innovation in services, in both private and public sector, with emphasis on commonalities and differences between the two.

It provides an overview of the services research field and different scholarly traditions within it. This includes how they relate to the broader field of innovation studies. Based on this, it addresses ongoing discussions of what public and private service innovations are and how they are created, organized and disseminated.

Topics that will be covered include intrinsic characteristics of services provision, the importance of ‘front end’ innovations, and patterns of innovation collaboration, including public-private partnerships.

Innovations, processes and outcome in private-sector services will be illuminated by studies of knowledge intensive business services and the culture industry.

Furthermore, the course will examine the particular value context of public-sector innovation.

Finally, the question of how democracy may affect, and be affected by, innovations in local government will be addressed.

Learning outcomes

The course will give students knowledge of current research and research challenges in the study of public as well as private service innovation.

It will impart to the participants an analytical understanding of service innovation, how public and private perspectives are intertwined, but can nonetheless be distinguished.

The course aims to give the participants knowledge of a range of relevant methods and techniques that can be used to study innovation in services, and enable them to formulate research problems, conduct research and to contribute to the field.


The course consists of interactive lectures, student presentations and discussions.


The course is relevant for all PhD students studying innovation in relation to service innovation and public innovation.


Participants must read the course literature before the course. Participants must also prepare an outline of their thesis work and must be prepared for discussing the relevance of the course literature to the thesis.


Active participation in the course, the reading of the entire course literature and a presentation of an outline of the PhD project is required.

In order to obtain the 7.5 ECTS points, the participant need to submit and have approved a paper of 3500-5000 words based on the course literature, preferably on the topic of the thesis.

Students can also write an additional paper on innovation in services for an extra 2.5 ECTS points. This extra paper should be written a short review 1-3 articles, demonstrating how research questions can be developed from the literature.


Participation in the course is free for PhD-students enrolled in Norwegian Research School in Innovation (NORSI), but participants have cover their own travel and subsistence expenses.

For persons outside NORSI the fee is 3500 NOK in addition to travel and subsistence expenses

Sist oppdatert: Sigrun Dancke Skaare 24.08.2016

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